Aurora is officially a top performing communications agency for client satisfaction, with independent research showing that more than 9 in 10 of our clients are pleased with our work.
So that we deliver exactly what our clients need and constantly improve our service, we believe it’s vital to find out how they think we are doing and what we could do better. After 15 years, it’s amazing to know that this is ensuring that we’re at the top of our game and continue to lead the industry.
To take the top spot, during robust, quarterly, independent Pulse Checks among 2,500 agency clients, we performed highly across all four key categories measured:
- Overall satisfaction
- Strategic counsel
- Account team management
The checks were carried out by Q&R, a member of the Market Research Society and PRCA.
For examples where we have exceeded our clients’ goals in improving lives please get in touch firstname.lastname@example.org